My wife and I have been RV owners for approximately 25 years dealing with various dealers and repair facilities. We like NWRV so much that in spite of living approx. 5 hours away, we made the decision to purchase and deal with them. North West RV prices were very reasonable compared to other dealers for the same coach, they were honest with us and easy to work with. Allyson, the owner was very involved to help expedite our special order and accommodate us once the coach was received.
As with any RV, we experienced some issues after several shake down trips. We actually took a LONG trip early on which was a mistake on our part. I would recommend that you stay local for your shake down trips.
With advanced notice, NWRV did a great job working with us to accommodate our warranty needs. Their service technicians are very personable, professional, and experienced. Their warranty person, Bruce is on top of what needs to be done and is great to work with.
I would recommend NWRV for competitive pricing and excellent turnkey service.