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Customer Reviews for Northwest RV

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4.1 19 reviews Sort by: Most helpful Dhiaa Althari 7 reviews · 2 photos Awesome people to work with. I drove all the way from Jonesboro AR and was not disappointed. Ally was honest and professional. Best buying experience Ive ever had! Thank yo
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6 months ago- I am very pleased with the new owners and the great service i had with them today. I been looking at campers for a few weeks now and they have by far the best prices around. I will be doing business with them and i cant wait to purchase my new camper to live in while im away from home.
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4 months ago- I went into northwest rv about outfitting my bathroom with a shower. I was trying to avoid using another rv store. They told me it that it would take a week to finish my rv which I was living in and that was fine with me. A few days later ...More
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only place to buy an RV. Techs very helpful the owner Allyson is very knowledgable about rvs and the lifestyle. Dont go to the big dealerships who wont remember you when you walk out the door. And service is next to None
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My wife and I have been RV owners for approximately 25 years dealing with various dealers and repair facilities. We like NWRV so much that in spite of living approx. 5 hours away, we made the decision to purchase and deal with them. North West RV prices were very reasonable compared to other dealers for the same coach, they were honest with us and easy to work with. Allyson, the owner was very involved to help expedite our special order and accommodate us once the coach was received. As with any RV, we experienced some issues after several shake down trips. We actually took a LONG trip early on which was a mistake on our part. I would recommend that you stay local for your shake down trips. With advanced notice, NWRV did a great job working with us to accommodate our warranty needs. Their service technicians are very personable, professional, and experienced. Their warranty person, Bruce is on top of what needs to be done and is great to work with. I would recommend NWRV for competitive pricing and excellent turnkey service.
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My wife and I have been RV owners for approximately 25 years dealing with various dealers and repair facilities. We like NWRV so much that in spite of living approx. 5 hours away, we made the decision to purchase and deal with them. North West RV prices were very reasonable compared to other dealers for the same coach, they were honest with us and easy to work with. Allyson, the owner was very involved to help expedite our special order and accommodate us once the coach was received. As with any RV, we experienced some issues after several shake down trips. We actually took a LONG trip early on which was a mistake on our part. I would recommend that you stay local for your shake down trips. With advanced notice, NWRV did a great job working with us to accommodate our warranty needs. Their service technicians are very personable, professional, and experienced. Their warranty person, Bruce is on top of what needs to be done and is great to work with. I would recommend NWRV for competitive pricing and excellent turnkey service.
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It was a pleasure to have purchased our Sprinter Campfire Fifth Wheel from Northwest RV Sales. Our previous RV was purchased from Camping World and it was a horrible experience in every way, which is probably why we truly appreciated purchasing from Northwest RV Sales. We give them a 5 star rating!!!
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This may have been the best purchase experience I have ever had. I drove 358 miles to trade my 2015 Winnebago Micro Minnie 1706FB for a 2106FBS. They had a lot of patience as I had a lot of questions and every one was answered in 30 emails before I made the trip to make the purchase. I highly recommend this great business and it was well worth the drive due to price and how hard they worked to satisfy an older customer..
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This may have been the best purchase experience I have ever had. I drove 358 miles to trade my 2015 Winnebago Micro Minnie 1706FB for a 2106FBS. They had a lot of patience as I had a lot of questions and every one was answered in 30 emails before I made the trip to make the purchase. I highly recommend this great business and it was well worth the drive due to price and how hard they worked to satisfy an older customer..
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 17 hours ago We have been looking for a new camper for about a year now. We both fell in love with the 2019 Landmark Newport they had on the lot. Jesse & Ben both were really low pressure, but definitely very helpful! Randy did a great job on the PDI! Bruce worked his tail off getting us information on the equipment we ordered. Ashley and Crystal were very friendly and helpful with all the paperwork. After meeting Josh in the service department, any hesitations were gone. I think we have found a good match! I know I have left many people out, but this place is like working with your family! We hope to get another camper from them in 5 years. We try to change about every 5 years! Thank you again to Northwest RV in Springdale Arkansas!
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 5 days ago Family owned and operated. Great experience!
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 5 weeks ago Very friendly people
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 5 weeks ago I purchased my Bighorn 5th wheel in March of 2018. Today is the second time I have had it in for minor issues. Today I was met in the parking lot by Bruce and he advised me where to park and confirmed the reason for service. I have been told I can pick it up today. The first time it was in for service, parts had to be ordered. I was given a completion date and the trailer was completed on time. I have been very pleased with my experience with NWARV.
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 7 weeks ago Great experience all around. Very friendly team who took their time to help us find exactly what we were looking for. The entire process was low pressure with friendly service and a great deal! I would definitely recommend Northwest RV (and have done so to some of my friends who are also shopping for a trailer)!
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 10 weeks ago A+ for conscientious warranty service. We bought a new Aliner Ascape a few months ago. Right away the control board for the furnace went out and they replace that in one visit. Then today I noticed no power was getting through the solar charge controller. The manufacturer had reversed the wires. They swapped the wires and gave me a new battery just in case it had been damaged. Bruce asked what else so I told him about the difficulty pushing in the wheel pin because the chains attached next to it were in the way, so he repositioned the chains to make it easier. Very positive conscientious attitude. Thank you.
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 11 weeks ago Very friendly, knowledgeable
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We purchased a 2019 Landmark Newport from Northwest. I was a great experience that we reported earlier. As anyone knows you can expect problems from any RV, new or used! While I had a severe leak in my living room slide, could not find it. Brought RV in for service, Bruce & Josh really did me right! They had to replace the whole upper top on slide. NO MORE LEAKS, yippee. I would recommend driving from anywhere to purchase at this dealership! Northwest RV has me hooked for sure!
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We purchased a 2019 Landmark Newport from Northwest. I was a great experience that we reported earlier. As anyone knows you can expect problems from any RV, new or used! While I had a severe leak in my living room slide, could not find it. Brought RV in for service, Bruce & Josh really did me right! They had to replace the whole upper top on slide. NO MORE LEAKS, yippee. I would recommend driving from anywhere to purchase at this dealership! Northwest RV has me hooked for sure!
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We purchased a 2019 Landmark Newport from Northwest. I was a great experience that we reported earlier. As anyone knows you can expect problems from any RV, new or used! While I had a severe leak in my living room slide, could not find it. Brought RV in for service, Bruce & Josh really did me right! They had to replace the whole upper top on slide. NO MORE LEAKS, yippee. I would recommend driving from anywhere to purchase at this dealership! Northwest RV has me hooked for sure!
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Mar 24/2019 We purchased a Big Horn just over one year ago DEC 2018 We searched a 200 mile range from our home in Springfield, MO. Finally found NW RV. Sales personnel especially Ally were more than just sales oriented. The drive from our home has been more than well worth the effort. Explanations and detail information have been forthcoming with professionalism. We encountered one problem water intact diverter valve which required a return for replacement. Advanced communications via telephone helped get us back on the road in just two hours. No hassle; no problems. We needed help today with a slide not operating. Over the phone the problem was solved to the extent a simple cable was loose. Without this assistance we would have spent many hundreds or maybe over one thousand for a simple fix. Many places would require the work to be done to make the money; but not Northwest RV. These people believe, emphatically, in customer service. Truly, we feel we are one of the family. Don’t hesitate to travel the extra mile to Springdale! Rich and Gloria Eskew.